Tag: customer service

penny pincher
Marketing

Marketing Tips for Penny Pinchers

by Carla Turchetti on May 16, 2013
1 Comment
phone mess
Employees

In the Trenches: The Virtual Phone System Scramble

by Brett Snyder on May 2, 2013
7 Comments
time recorder
Insider News

Run Your Small Business From Your Smartphone

by Robert Moskowitz on March 29, 2013
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bbb logo
Local

Improve Your Better Business Bureau Rating With These Tips

by Stephanie Faris on March 13, 2013
1 Comment
face to face sales
Marketing

Can Face-to-Face Sales Give Your Business an Edge?

by Stephanie Faris on March 12, 2013
3 Comments
romancing the customer
Marketing

How to Make Someone Fall in Love [INFOGRAPHIC]

by Tammy Lam on February 14, 2013
5 Comments
coupons or cash?
Marketing

5 Downsides to Deal-of-the-Day Websites

by Stephanie Faris on January 29, 2013
5 Comments
online shopping
Local

Why Local Merchants Should Sell Products Online (and 5 Tips for Doing So)

by Stephanie Faris on January 8, 2013
1 Comment
Customer Service Apps IdeaScale SS
Trends

5 Customer Service Apps for Mobile Phones and Tablets

by Mez Breeze on December 21, 2012
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Spring Lounge
Local

How Hurricane Sandy Brought Big Business to New York Bars

by Robert Moskowitz on November 30, 2012
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emergency plan
Trends

Is Your Small Business Prepared for a Disaster?

by Stephanie Faris on November 2, 2012
3 Comments
puzzle pieces
Marketing

In the Trenches: Why We Do This

by Brett Snyder on August 22, 2012
1 Comment
bullying
Marketing

In the Trenches: When Your Vendors Make Business Difficult

by Brett Snyder on August 1, 2012
7 Comments
sometimes the customer is wrong
Marketing

Sometimes the Customer Is Wrong

by Kevin Casey on May 10, 2012
23 Comments
robot parade
Marketing

How to Make Marketing Automation Work for You

by Kathryn Hawkins on May 9, 2012
4 Comments
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