The Latest Small Business Technology Products Reviewed

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Skype Your Way to a Better Bottom Line

Since its release in 2003, Skype — the world’s first practical VoIP service with video — has enabled geographically distant colleagues to converse as close as face-to-face as possible without …

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Coming Soon: New Design for Facebook Pages

If you haven’t received a notification already, you will: Facebook announced in a recent blog post that big changes are afoot for the layout of business pages. The move has …

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In the Trenches: Relying on Customer Service When Technology Fails

As you may recall, Cranky Concierge switched to using Google Apps for email last year to improve the reliability and functionality of our communications system. This past week, however, a …

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In the Trenches: The Difficulty of Going Mobile

We’ve all heard the news: Nearly a third of U.S.-based web traffic is mobile, PCs are dead, and if you aren’t using a touch screen, you aren’t cool. That means …

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9 Questions to Ask Before Hiring a Managed Service Provider

When it comes to managing the technologies that support their enterprises, many small-business owners just throw up their hands and turn the job over to professionals. Generally speaking, using a …

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Get the New Intuit Small Business Blog App for Free on iTunes

Time is money, period. You need a reliable source of practical, accurate, and actionable small-business advice — one full of fresh ideas that nourish your entrepreneurial spirit and spark your …

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New Domain Names Offer Opportunities and Pitfalls

Didn’t get the .com, .net, or .info URL you wanted for your company’s website? Nearly half of U.S. small-business owners say they’re dissatisfied with their internet addresses, and slightly more …

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Forget the Search Engines, Focus on Your Audience

Having trouble tracking Google’s changes to its search algorithm and adjusting your digital marketing strategy accordingly? You’re in good company. Even SEO professionals have a hard time keeping up with …

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The Pros and Cons of Using a Chromebook as Your Primary Work Computer

So you’re thinking of replacing your laptop this year and the inexpensive Google Chromebook — a PC with the cloud-based Chrome operating system — is an enticing option. Nine models …

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What to Test in Your Email Campaigns

The most successful email marketing campaigns have at least one thing in common: They have been tested, analyzed, and retested. Granted, a high-quality product, a compelling offer, and a robust …


Why Small Businesses Should Care About Safer Internet Day

February 11 is Safer Internet Day. As the name suggests, its purpose is to “celebrate positive practices in digital media and technology and [to] grow public awareness that a safer, …


5 Ways to Get Around Google Analytics’ “Not Provided” Keyword Data

Savvy online marketers tailor a website’s content to include keywords that their target customer is most likely use while searching the web for the kinds of goods or services their …

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Why and How to Conduct a Web Content Audit

Whether you’re planning to redesign your website, rebrand your company, or increase your online marketing might, you’ll want to examine whether your existing web content is supporting your company’s goals. …

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Surprise! A Desktop PC May Be a Better Investment Than a Laptop

Here’s a product you don’t hear much about anymore: the desktop PC. Yawn, right? Although the big, boring, and boxy device may seem as dead as the VCR, don’t be …

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