How to Hire and Manage Small Business Employees

stress at work

The Hidden Costs of Workplace Stress

American author Jane Wagner once wrote, “Reality is the leading cause of stress amongst those in touch with it.” Although Wagner — who pens jokes for her partner, comedian Lily …

manage email

8 Ways to Better Manage Your Email

How much time do you think you spend reading and answering emails? A 2012 report from the McKinsey Global Institute shows that 28 percent of the average workweek is spent on the …

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holiday stress

Top Tips for Managing Holiday Stress

The holidays aren’t merry for everyone: The weeks between Thanksgiving and New Year’s Eve create anxiety and depression for some people, including entrepreneurs. After all, it’s the end of the …

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Techniques for Documenting Your Business Processes

One big difference between your small business and a Fortune 100 company is the sheer volume of documentation that guide its everyday operations. But even if you have only a few …

health care

Affordable Care Act Online Enrollment Delayed for Small Businesses

The Obama administration last week announced a one-year delay for some small businesses planning to buy health insurance coverage online for their employees. In the meantime, instead of applying for …

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Intuit October Small Business Revenue Index

Small Businesses Add 10,000 Jobs in November, Up for First Time in Four Months

For the first time in four months, the November Intuit Small Business Employment Index showed an increase in employment. The hiring rate was up for the first time in four …

crying worker

What to Do When an Employee Cries

Tears can be tough to handle, particularly when it’s an employee who lets loose the waterworks. How best to respond as the boss is a delicate matter. Dan Chmielewski remembers when, …

happy company

Building a Strong Company Culture

Creating a positive work culture — even with just a few employees — can be a key component to your company’s success. In fact, a recent Deloitte study found a …

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broken computer

In the Trenches: Getting IT Help

In recent months, my web host’s performance had grown increasingly worse. Downtime was up, and the time it took to load my blog, the Cranky Flier, had slowed to a crawl …

help wanted

10 Tips for Selecting a Social Media Manager

Feeling a little behind the technological times? If you’re running a business (or older than 25), keeping up with the latest social media trends can take more time than you …

good job

11 Phrases You Can Use to Motivate Staff

Showing employees how important they are to you and your business isn’t hard. In fact, it takes mere seconds of your time — and can boost morale and performance. Recognize hard …

nest egg

You Can Afford to Offer a Retirement Plan

You don’t have to spend a lot of money to provide a retirement savings plan for yourself and your employees. But with more immediate financial concerns — from making payroll …

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Should You Outsource Your Social Media Efforts?

With new social media networks sprouting like weeds, it can be tough to tend your own garden. In a 2012 survey of 500 small businesses, Vertical Response Marketing found that a third …

time management

7 Tips for Effective Time Management

Time is precious, particularly when it comes to running a small business. Yet there are never more than 24 hours in a day. Some entrepreneurs respond to this fact of …


In the Trenches: Preventing Mistakes

When any business grows, it needs to find a way to do so without compromising the integrity of its products and services. Cranky Concierge experienced some problems recently that made …

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