by Brett Snyder

About Brett Snyder

Brett is the Founder and President of Cranky Concierge air travel assistance. He also writes the consumer air travel blog, The Cranky Flier.
refusing money

In the Trenches: How to Sell Ourselves

5 Comments
thumbs up

In the Trenches: Celebrating Our Success

2 Comments
People love us on yelp button image

In the Trenches: The Yelp Conundrum

7 Comments
be honest

In the Trenches: Being Honest With Clients

4 Comments
grand central terminal

In the Trenches: Dealing With the Holidays

4 Comments
broken computer

In the Trenches: Getting IT Help

6 Comments
mistake

In the Trenches: Preventing Mistakes

3 Comments
empty chair

In the Trenches: A Sudden Absence

2 Comments
money airplane

In the Trenches: Going for Grants

4 Comments
trust

In the Trenches: Trusting Your People

5 Comments
commission payment

In the Trenches: How to Use Commissions

2 Comments
angry customer

In the Trenches: Taking the Blame

3 Comments
pile of mail

In the Trenches: Managing My Email

6 Comments
big fish little fish image

In the Trenches: A Big-Company Structure for a Small Business

4 Comments
missing posters

In the Trenches: Building a Business With Less of Me

4 Comments
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