by Brett Snyder

About Brett Snyder

Brett is the Founder and President of Cranky Concierge air travel assistance. He also writes the consumer air travel blog, The Cranky Flier.
business communications

In the Trenches: Communicating How We Work More Clearly

5 Comments
you're hired

In the Trenches: Crafting a Job Description

7 Comments
reflection

In the Trenches: A Change of Scenery

2 Comments
your ad here

In the Trenches: Accepting Advertising

3 Comments
Taped Cardboard

In the Trenches: Minimizing Mistakes

2 Comments
Broken cable.

In the Trenches: Relying on Customer Service When Technology Fails

6 Comments
Broken damaged smart phone isolated on white background

In the Trenches: The Difficulty of Going Mobile

5 Comments
tug of war

In the Trenches: The Money vs. Time Tug-of-War

7 Comments
Altogether

In the Trenches: Team vs. Individual Customer Service

10 Comments
Burnout

In the Trenches: Fighting Employee Burnout

1 Comment
cash

In the Trenches: Cash vs. Accrual Accounting

3 Comments
money in hand

In the Trenches: Analyzing Our Revenue Sources

2 Comments
calculator and pricing

In the Trenches: Rethinking Our Pricing Model

3 Comments
Tightrope walker businessman

In the Trenches: Using My Business’s Blog Carefully

8 Comments
2014

In the Trenches: Reviewing 2013, Planning for 2014

3 Comments
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